We pride ourselves on quality and all products are quality checked before shipping; however, if you receive your order in a defective condition your choice of a full refund or store credit will be applied.
If you need a different size of a non-customized product please email us and we will check our inventory to fulfill your updated order once the unneeded size is returned. If a replacement product is not available you may receive store credit for a future purchase.
In the event that you are simply not satisfied with your product, email us to request a Return Approval Request. Your request will be reviewed for return approval. If approved, your return must be received within 14 days in re-sellable condition for your return payment to be processed.
email: thecreatresstouch@gmail.com
